Anima is a small project. If something is broken, confusing, or missing, writing in genuinely changes what gets built next.
We usually reply within a couple of days.
It helps enormously if you can say:
Anima Premium is billed by Apple or Google, so you manage it with them:
Or in the app: Profile → Subscription → Cancel subscription takes you straight there.
Refunds are handled by the store you paid through: request one at reportaproblem.apple.com (Apple) or in Google Play under your order history. Cancelling stops the next renewal; you keep Premium until the end of the period you've paid for. If something about your subscription looks wrong, email us and we'll help.
To request a copy of your data, or to have it deleted, email the address above and say which you want. To delete your account, follow the steps on Delete your account — it can be done in the app under Settings → Account. See the Privacy Policy for what we hold.
Anima is a wellness tool, not a medical service, and we cannot give medical advice. If you feel unwell during a practice, stop and speak to a qualified healthcare provider. In an emergency, contact your local emergency number.
Anima is made by IO HAZE PTE. LTD., Singapore.